Work Orders (without FSL)
What are Work Orders & Work Order Line Items?
Work orders represent field service work that needs to be performed for a customer. Work order line items are the individual tasks that must be completed for that work order.
How to enable work orders on their own
Setup -> Work Order Settings -> Click the "Enable Work Orders" Button
Work Order ERD
Unique Capabilities of Work Orders
- Work Orders CAN be enabled on their own without purchasing Field Service Lightning
- Work Orders CAN be used with entitlement processes